Shipping policy
We are pleased to offer free shipping on all orders within the United States. Please note the following details regarding our shipping policy:
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Shipping Methods: Orders are shipped via standard ground shipping unless otherwise specified. Expedited shipping options may be available for an additional fee.
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Shipping Times: Orders are typically processed and shipped within 1-2 business days. Shipping times vary depending on the destination, but most orders are delivered within 5-10 business days.
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Shipping Restrictions: Currently, we only ship within the United States. We are unable to ship to P.O. boxes or APO/FPO addresses.
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Order Tracking: Once your order has shipped, you will receive a confirmation email with tracking information. You can track your order using the provided tracking number on our website or the carrier's website.
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Shipping Address: Please ensure that your shipping address is correct at the time of checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
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Delivery Issues: If you encounter any issues with your delivery, such as a lost or damaged package, please contact us immediately so we can assist you in resolving the issue.
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International Shipping: At this time, we do not offer international shipping. We apologize for any inconvenience this may cause.
If you have any questions or concerns regarding our shipping policy, please feel free to contact us. Thank you for choosing Framola for your outdoor living needs!